Refund & Return Policy – Novara & Co

We want you to love your purchase! If you’re not completely satisfied, please review our policy below:

Eligibility for Returns:

• Items must be unused and in original packaging.

• Return request must be made within 7 days of delivery.

• Only damaged or defective items are eligible for return or exchange.

How to Request a Return/Refund:

• Email us at info@novaraandco.com with your order number and photos of the product.

• Once approved, you’ll receive instructions for returning the item.

Refund Timeline:

• Approved refunds will be processed within 7–10 business days to the original payment method.

Non-Returnable Items:

• Customized products or items bought during a clearance sale.

Contact Us for Support:
📞 +91 9739464716
📧 info@novaraandco.com